October 07
09/10/07 23:49
Q. When I try to download and email
attachment. I get a window 'select a destination
for'. New folder; add to favourites, from Desktop and
a 'Go to'. GMail.
A. It is just asking where you want to save to. Just pick 'desktop' - so long as you are aware of what you are downloading!
Q. On my MacBook Pro there is a DVI port. That carries no audio does it? I was going to invest in a Widescreen TV with HDMI.
A. No. You need to use the audio-out cable as well.
Q. I'm selling an old MacBook. How do I wipe my old bank details off it.
A. Boot from the OSX install disc (or a different boot drive); go to Disc Utility; select your disk, then Erase, then Security Options. Or remove it and smash up the drive. Alternatively there is 'kill disk' software on the Internet. Or, drag it to the trash and select Secure Empty Trash from the Finder Menu.
Q. I have been saving as PDF from the print dialogue. But recently PC users say they can't open them? Appears with a W icon in windows sometimes.
A. Take all spaces out of the filename. Try removing transparencies from the source file.
Q. I have Wifi internet at home, with lots of neighbours with Wifi. Can other access my Internet connection?
A. WEP security was cracked a long time ago. Takes only 2-20mins. So, instead use WPA with a non-dictionary password.
Q. Trying to statistical analysis in Numbers. Can anyone help?
A. Better using NeoOffice or Excel - discuss offline!
Q. If you've got a Gmail account, can you run it through Apple Mail?
A. smpt.gmail.com, pop.gmail.com - make sure you enable it in Gmail settings.
A. It is just asking where you want to save to. Just pick 'desktop' - so long as you are aware of what you are downloading!
Q. On my MacBook Pro there is a DVI port. That carries no audio does it? I was going to invest in a Widescreen TV with HDMI.
A. No. You need to use the audio-out cable as well.
Q. I'm selling an old MacBook. How do I wipe my old bank details off it.
A. Boot from the OSX install disc (or a different boot drive); go to Disc Utility; select your disk, then Erase, then Security Options. Or remove it and smash up the drive. Alternatively there is 'kill disk' software on the Internet. Or, drag it to the trash and select Secure Empty Trash from the Finder Menu.
Q. I have been saving as PDF from the print dialogue. But recently PC users say they can't open them? Appears with a W icon in windows sometimes.
A. Take all spaces out of the filename. Try removing transparencies from the source file.
Q. I have Wifi internet at home, with lots of neighbours with Wifi. Can other access my Internet connection?
A. WEP security was cracked a long time ago. Takes only 2-20mins. So, instead use WPA with a non-dictionary password.
Q. Trying to statistical analysis in Numbers. Can anyone help?
A. Better using NeoOffice or Excel - discuss offline!
Q. If you've got a Gmail account, can you run it through Apple Mail?
A. smpt.gmail.com, pop.gmail.com - make sure you enable it in Gmail settings.
September 07
09/10/07 23:20
Q. They take a wifi into a wifi zone, but
they can’t get in. Apparently other Mac users can get
in. What’s the secret?
A. Having the key or password to access the network is not the only thing you need. You also need to adjust your network settings. You must change your settings to ensure you have DHCP enabled. DHCP gives you your IP address etc.
Another thing is, you sometimes need to put 0X (zero X) at the beginning of the key/password.
Another thing to try is to add a $ infront of the key/password.
Also, in Safari, pop-up are disabled by default. Turn this off.
Q. I used Bel-arc on your PC. It was a system profiler that showed with all my license keys in one place.
A. Try looking on Versiontracker and MacUpdate for auditing tools. e.g. Rapido Serial from App4mac.com?
Q. Looking for someone to talk about Oink tracker P2P. Problems with ports. Being thrown off torrents due to ratios.
A. May be your ISP blocking your ports.
Q I went to Homebase and bought a serial-USB connect. I got a cheap comms receiver. I but it doesn’t work.
A. These adaptors give you a virtualised serial port. They require Mac OS drivers. Try Keyspan drivers.
Q. Problems getting to certain sites. E.g. Apple-Start page, sometimes it doesn’t come up. Any ideas?
A. Have you tried using a different web browser? If it occurs in other browsers then the issue will be ISP related or network equipment related. Try Firefox or Camino, Shira, Opera, iCab!
You need to isolate what it wrong. One way to look at it is that there is a chain of things happening between your broswer and the Internet. Try accessing the site from a different computer as well to help narrow down the problem. Also, see if you have JavaScript turned off, that might be a problem.
Q. I have VirginNet on my PowerPC. They say they don’t support Macs in Intel.
A. This probably just refers to technical support. But if it’s a USB modem (e.g. Speedtouch), get them to give you your connection details, password and BUY AN ETHERNET ADSL MODEM!!! e.g. Netgear, for about £60.
Apparently AOL won’t support Intel iMacs either.
A. Having the key or password to access the network is not the only thing you need. You also need to adjust your network settings. You must change your settings to ensure you have DHCP enabled. DHCP gives you your IP address etc.
Another thing is, you sometimes need to put 0X (zero X) at the beginning of the key/password.
Another thing to try is to add a $ infront of the key/password.
Also, in Safari, pop-up are disabled by default. Turn this off.
Q. I used Bel-arc on your PC. It was a system profiler that showed with all my license keys in one place.
A. Try looking on Versiontracker and MacUpdate for auditing tools. e.g. Rapido Serial from App4mac.com?
Q. Looking for someone to talk about Oink tracker P2P. Problems with ports. Being thrown off torrents due to ratios.
A. May be your ISP blocking your ports.
Q I went to Homebase and bought a serial-USB connect. I got a cheap comms receiver. I but it doesn’t work.
A. These adaptors give you a virtualised serial port. They require Mac OS drivers. Try Keyspan drivers.
Q. Problems getting to certain sites. E.g. Apple-Start page, sometimes it doesn’t come up. Any ideas?
A. Have you tried using a different web browser? If it occurs in other browsers then the issue will be ISP related or network equipment related. Try Firefox or Camino, Shira, Opera, iCab!
You need to isolate what it wrong. One way to look at it is that there is a chain of things happening between your broswer and the Internet. Try accessing the site from a different computer as well to help narrow down the problem. Also, see if you have JavaScript turned off, that might be a problem.
Q. I have VirginNet on my PowerPC. They say they don’t support Macs in Intel.
A. This probably just refers to technical support. But if it’s a USB modem (e.g. Speedtouch), get them to give you your connection details, password and BUY AN ETHERNET ADSL MODEM!!! e.g. Netgear, for about £60.
Apparently AOL won’t support Intel iMacs either.